G7th Shunning of Canada an Error

RobertW
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G7th Shunning of Canada an Error Jul 11, 2016 6:32:23 GMT -5

Quote

Post by RobertW on Jul 11, 2016 6:32:23 GMT -5

When checking out Gabriella Quevedo on G7th website, I noticed that Canada was relegated to the REST OF THE WORLD with no FREE shipping.

Shipping costs & normal delivery times:
USA:
Free Standard mail (takes 10-14 working days). Optional 48 Hour delivery with tracking number +$15

United Kingdom:
Free Standard Post (takes 1-3 working days). Optional 24 Hour delivery with tracking number +£5

Mainland Europe:
Free Standard mail (takes 4-7 working days).Optional 48 Hour delivery with tracking number +€15

Rest of the World:
Tracked service $15 (takes 10-14 working days). Optional Premium tracked service $25 (takes 5-7 working days).

I emailed to ask why they thought Canada was a problem destination.

I got this reply today:

Hi Rob,

Thanks for getting in touch! To be honest, I’ve always wondered that myself… I did a bit of investigating and I’m told that shipping costs to Canada are almost identical to what we pay for the US so there’s no good reason for it! I had a quick look to see if I could alter the settings on the website myself, but unfortunately it’s a little beyond my web skills. We’re updating our website very soon so we’re going to make sure it’s amended on there.

In the meantime, if you do want to purchase something through the website then I can give you a discount code that will correct the prices for you.

I hope that helps! Feel free to email again if you have any other questions or if you want the discount code :-)

Kind regards,
Simon Campling
Marketing | G7th, The Capo Company

SO if any Canadians plan to order direct from G7, make sure you email the fellow above so you don't have to pay 15$ extra!!

Last Edit: Jul 11, 2016 7:08:28 GMT -5 by RobertW

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TonyKgull
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Posts: 6,425

Location: Ontario, Canada

G7th Shunning of Canada an Error Jul 11, 2016 6:54:04 GMT -5

Quote

Post by TonyKgull on Jul 11, 2016 6:54:04 GMT -5

To be fair, I actually don't see how shipping in Canada could be the same as in the UK, US. I wish it was in all cases seeing as I'm Canadian, but I'm just trying to be fair here.

Canada has a relatively small population spread out over one of the largest distances of any country because we're one of the biggest countries out there, geographically speaking of course.

So it just seems logical to me that shipping costs here would be a bit more. Again, just trying to be fair here, not saying I want to pay more for shipping or anything!

Just that I'd understand why if and when that is the case.

=====================================
"Come to Me, all you who are weary and burdened, and I will
give you rest. Take My yoke upon you and learn from Me, for I
am gentle and humble in heart, and you will find rest for your
souls. For My yoke is easy and My burden is light."
- Jesus, from Matthew 11:28-30

RobertW
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Tired of living, it's easy to do.

Posts: 6,200

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Location: The Home of Seagull
Playing guitar since: the early 60's with a 20 year hiatus during 80s-90s.

G7th Shunning of Canada an Error Jul 11, 2016 7:07:02 GMT -5

Quote

Post by RobertW on Jul 11, 2016 7:07:02 GMT -5

Thank you for your reply. I have no plans on any purchases, I already have a G7th Performance 2 and Newport 12.

I have posted your reply in the Capo forum on Acoustic Guitar Cabin (a user group replacement for AG Magazine's closed forums) so that other Canadians will not be penalized by the website pricing error.

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Martin GPCPA5K Stika Spruce/Koa HDL/Birch Stratabond/Morado Fretboard (2015)
Gretsch Mahogany Boxcar Round-Neck Resonator (2015)
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RobertW
Global Moderator

Tired of living, it's easy to do.

Posts: 6,200

AKA: Bobbie McMahon on FB and AGF
Location: The Home of Seagull
Playing guitar since: the early 60's with a 20 year hiatus during 80s-90s.

G7th Shunning of Canada an Error Jul 11, 2016 7:15:44 GMT -5

Quote

Post by RobertW on Jul 11, 2016 7:15:44 GMT -5

Jul 11, 2016 6:54:04 GMT -5 TonyKgull said:

To be fair, I actually don't see how shipping in Canada could be the same as in the UK, US. I wish it was in all cases seeing as I'm Canadian, but I'm just trying to be fair here.

Canada has a relatively small population spread out over one of the largest distances of any country because we're one of the biggest countries out there, geographically speaking of course.

So it just seems logical to me that shipping costs here would be a bit more. Again, just trying to be fair here, not saying I want to pay more for shipping or anything! Just that I'd understand why if and when that is the case.

It's just letter post. It's not Purolator! You aren't being fair,

you are comparing mail service in Canada to Africa and South America.

It's the same distance from England to either USA or Canada. It does not matter how big the destination country is. Just how far away it is from sender. England has special privileges with Canada, that it does not have with USA, so shipping is probably a bit cheaper for them (UK).

Anyways, the problem is a website oversight, not cost related.

¯\_(ツ)_/¯ remember my Profile AKAs...

Seagull S6 Cedar/Cherry (1998)
Seagull Amber Trail CW Mini-Jumbo Spruce/Maple Long scale (2012)
Seagull Coastline Cedar 12 Cedar/Cherry (2015)
Ibanez Artwood Parlour 2 AVN3-NT Spruce/Mahogany (2015)
Martin GPCPA5K Stika Spruce/Koa HDL/Birch Stratabond/Morado Fretboard (2015)
Gretsch Mahogany Boxcar Round-Neck Resonator (2015)
Alvarez ABT60 Baritone Spruce/Mahogany (2016)
Sigma 000M-15 Mahogany, Rosewood Fretboard (2018)

TonyKgull Global Moderator Posts: 6,425 Location: Ontario, Canada	G7th Shunning of Canada an Error Jul 12, 2016 16:38:19 GMT -5 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by TonyKgull on Jul 12, 2016 16:38:19 GMT -5 RobertW, Well! I would tell you that I "stand corrected", however, I happen to be sitting atm.
	===================================== "Come to Me, all you who are weary and burdened, and I will give you rest. Take My yoke upon you and learn from Me, for I am gentle and humble in heart, and you will find rest for your souls. For My yoke is easy and My burden is light." - Jesus, from Matthew 11:28-30

RobertW
Global Moderator

Tired of living, it's easy to do.

Posts: 6,200

AKA: Bobbie McMahon on FB and AGF
Location: The Home of Seagull
Playing guitar since: the early 60's with a 20 year hiatus during 80s-90s.

G7th Shunning of Canada an Error Jul 12, 2016 17:03:50 GMT -5 TonyKgull likes this

Quote

Post by RobertW on Jul 12, 2016 17:03:50 GMT -5

RobertW, Well! indeed

¯\_(ツ)_/¯ remember my Profile AKAs...

Seagull S6 Cedar/Cherry (1998)
Seagull Amber Trail CW Mini-Jumbo Spruce/Maple Long scale (2012)
Seagull Coastline Cedar 12 Cedar/Cherry (2015)
Ibanez Artwood Parlour 2 AVN3-NT Spruce/Mahogany (2015)
Martin GPCPA5K Stika Spruce/Koa HDL/Birch Stratabond/Morado Fretboard (2015)
Gretsch Mahogany Boxcar Round-Neck Resonator (2015)
Alvarez ABT60 Baritone Spruce/Mahogany (2016)
Sigma 000M-15 Mahogany, Rosewood Fretboard (2018)

WELCOME TO THE ACOUSTIC GUITAR CABIN!!!

Post by RobertW on Jul 11, 2016 6:32:23 GMT -5

Post by TonyKgull on Jul 11, 2016 6:54:04 GMT -5

Post by RobertW on Jul 11, 2016 7:07:02 GMT -5

Post by RobertW on Jul 11, 2016 7:15:44 GMT -5

Post by TonyKgull on Jul 12, 2016 16:38:19 GMT -5

Post by RobertW on Jul 12, 2016 17:03:50 GMT -5

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