Post by RobertW on Jun 15, 2016 9:51:19 GMT -5
You may recall this post from the old AGC.
I had some problems fitting their Capo Noir on my Coastline 12 so emailed them my observations.
Shubb replied within a few mins. of my email!
I’m pretty sure that your C3k does have a defect, or more accurately, an unplanned variation.
When we upgraded the design of our Standard line of capos in 2013, we also made some changes in the production process. A few months later we discovered that a new bending technique had resulted in an unplanned variability in the shape of the middle piece. The variation is so subtle that it’s hard to spot just by looking at it, but on some (not all) Gof the capos produced during that period, the curve of that piece is slightly flatter.
We learned that those capos with the flatter curve were losing some of the widest part of their range, and not properly accommodating the larger guitar necks (or higher positions on some necks). We corrected this quickly, so not too many of these went out, but I’m pretty sure you have one.
—> We will be happy to replace your capo, and I’d also like to send you another capo: in case your neck is too large for our regular line os 12-string capos, I’d like to send you one of our S3v model capos, designed for extra large necks. So please send me your mailing address.
In the meantime, here is a workaround that will make your capo work better up the neck: rotate the rubber sleeve that presses the strings, so that the thick wall is facing away from the strings, and one of the thinner walls is pressing the strings (see picture). This will add to the wide end of the capo’s range, and that’s what you need.
Today I received the replacement(s).![]()
on the left is the one I need to return. In the middle is a customized one and on the right is their Deluxe model for extra thick necks.
Capo Count: 34, 1 to be returned, 1 expected
I had some problems fitting their Capo Noir on my Coastline 12 so emailed them my observations.
Shubb replied within a few mins. of my email!
I’m pretty sure that your C3k does have a defect, or more accurately, an unplanned variation.
When we upgraded the design of our Standard line of capos in 2013, we also made some changes in the production process. A few months later we discovered that a new bending technique had resulted in an unplanned variability in the shape of the middle piece. The variation is so subtle that it’s hard to spot just by looking at it, but on some (not all) Gof the capos produced during that period, the curve of that piece is slightly flatter.
We learned that those capos with the flatter curve were losing some of the widest part of their range, and not properly accommodating the larger guitar necks (or higher positions on some necks). We corrected this quickly, so not too many of these went out, but I’m pretty sure you have one.
—> We will be happy to replace your capo, and I’d also like to send you another capo: in case your neck is too large for our regular line os 12-string capos, I’d like to send you one of our S3v model capos, designed for extra large necks. So please send me your mailing address.
In the meantime, here is a workaround that will make your capo work better up the neck: rotate the rubber sleeve that presses the strings, so that the thick wall is facing away from the strings, and one of the thinner walls is pressing the strings (see picture). This will add to the wide end of the capo’s range, and that’s what you need.
Today I received the replacement(s).
on the left is the one I need to return. In the middle is a customized one and on the right is their Deluxe model for extra thick necks.
Capo Count: 34, 1 to be returned, 1 expected
